Dale Carnegie partnered with Lotus Gardenscapes, a design and build company for outdoor spaces, to strengthen their leadership and team cohesion during rapid expansion and their transition to an Employee Stock Ownership Plan (ESOP). We tailored our training programs to address their diverse needs, fostering a shared ownership mentality and enhancing their leadership framework while supporting their commitment to inspiring trust and friendship through excellent customer relationships and expert services.
Lotus Gardenscapes embraced the Dale Carnegie course, leading to significant improvements in leadership and team unity. The course helped create a common language and framework, allowing leaders to align more effectively and work with a shared ownership mentality.
As the training took hold, its benefits became evident. The company's leadership team now demonstrates greater cohesion and effectiveness, contributing to improved financial performance and better customer relationships. The course has become a vital part of their culture, deeply embedding Dale Carnegie principles into their daily operations.
“If Dale Carnegie went away, it’d be an enormous gap in our training program for leadership and one that would be really hard to fill,” said Ellen Moore, General Manager.
Challenges
With a growing array of services and the transition to an ESOP, Lotus Gardenscapes faced the challenge of creating a consistent leadership approach. The diverse skill sets and knowledge levels within the team needed to be harmonized to ensure effective collaboration and a shared sense of ownership.
Solutions
The Dale Carnegie Course provided Lotus Gardenscapes with a common language and framework for their leadership team. This approach helped to align the team's efforts, instilling a shared ownership mentality and providing a structured way to guide the company's growth and development.
Results
The Dale Carnegie Course has become an integral part of Lotus Gardenscapes' culture, filling a critical role in their training program. The company has seen improved leadership effectiveness and financial performance.
“I think what’s really great about doing a single training program over a long period of time across a large group of people is that you get a common vocabulary. It’s shorthand that you can just plug right into.”
