Dale Carnegie partnered with Cornerstone General Contractors to support their mission of building community and strong interpersonal relationships. As a company committed to elevating communities through exceptional preconstruction and construction services, Cornerstone recognized the need to develop future leaders who could thrive in a challenging industry. We customized our training programs to help bridge the gap between inexperienced workers and the company’s leadership needs, focusing on communication and conflict management.
Cornerstone integrated the Dale Carnegie Course to develop their employees' communication and leadership skills. The training has significantly improved relationships within the company, fast-tracking connections that might have taken years to develop. Employees who participated in the course are now better equipped to handle difficult conversations and manage conflicts effectively.
The course has also encouraged employees to step out of their comfort zones, fostering innovation and new initiatives. "It can be a launching point for someone’s career within the company," said Melissa Castor, Director of Field Operations. The positive impact of the training is evident, as participants are now more engaged, confident, and prepared to contribute to Cornerstone’s long-term success.
Challenges
The construction industry often operates under the assumption that skilled tradespeople can naturally transition into leadership roles without formal training. This mindset has led to the underutilization or neglect of professional leadership development, leaving many workers unprepared for the demands of leadership.
Solutions
Cornerstone implemented the Dale Carnegie Course to address these gaps, focusing on developing effective communication skills, managing stress, and applying Dale Carnegie principles. The course was tailored to enhance the leadership capabilities of their employees, making them more effective in their roles and preparing them to lead the company into the future.
Results
The Dale Carnegie training has made a significant impact at Cornerstone. Employees are now better equipped to communicate effectively with clients and colleagues, manage stress, and tackle challenges confidently. The course has empowered them to take command of their roles, contributing to stronger leadership within the company and positioning Cornerstone for continued success.
“I think it will always come back to communication.”
