Customer Service Effectiveness
This subscription includes 7 courses emphasizing the skills needed to build external and internal relationships.
- Time Management: Organize and Prioritize to Increase Your Productivity (2 hour)
- Managing Workplace Stress (3 hours)
- Disagree Agreeably (3 hours)
- Overcoming Workplace Negativity with Enthusiasm (3 hours)
- Communicate with Different Personality Styles (2 hours)
- Remember Names to Build Better Professional Relationships (2 hours)
- Connecting and Collaborating with Others (3 hours)
What You’ll Learn
Learn to deal effectively with challenges, minimize the negative aspects of stress, and influence others. The Customer Service Effectiveness Online Subscription provides the core skills an individual contributor needs to stay motivated, on task, and be an effective team member.
Why you want to learn it
Engaged employees are more productive and happier at work. By contributing to a more positive work environment, managing your time effectively, and learning ways to cope with stress, you’ll help yourself and your organization to thrive.
How it will help you
The courses are specially selected to help employees to become more resilient – able to shift when priorities change, and work through challenges with peers before they become issues. Everyone wants to work in an atmosphere where people cooperate and get along – this package will help you become a positive force for a workplace culture firmly rooted in respect.
